Counterpoint: a compassionate article on the care and feeding of hackers.

3.1: My hacker did something bad, and I want to punish him.

Don’t. 30 years of psychological research has shown that punishment has no desirable long-term effects. Your hacker is not a lab rat. (Even if he were a lab rat, punishment wouldn’t work; at least, not if he were one of the sorts of lab rats the psych research was done on.) If you don’t like something your hacker is doing, express your concerns. Explain what it is that bothers you about the behavior.

Be prepared for an argument; your hacker is a rational entity, and presumably had reasons. Don’t jump on him too quickly; they may turn out to be good reasons.

Don’t be afraid to apologize if you’re wrong. If your hacker admits to having been wrong, don’t demand an apology; so far as the hacker is concerned, admitting to being wrong is an apology, most likely.

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